What's been happening?
Describe the situation in plain language. The tool will identify the risk level, flag any safeguarding concerns, and give you a clear set of next steps.
What to include
- What type of behaviour — noise, threats, harassment, criminal damage
- How often it happens and how long it has been going on
- Who is affected and how — lost sleep, fear, children at home
- Whether it has escalated or changed recently
- Any action already taken — reports, warnings, police involvement
Before you submit: remove or replace any names, addresses, and other details that identify individuals. Focus on what happened, not who did it.
How to use this tool
Write what has been happening — type of behaviour, how often, who it is affecting, and for how long. Remove any names or identifying details before you submit.
The tool identifies the risk level, picks out the key factors, and flags any safeguarding concerns. You can see exactly how the risk level was arrived at.
You get a prioritised list of next steps — who to contact, what to record, and how to make a complaint that carries weight.
How the assessment works
The tool reads your case description and identifies factors that the evidence shows matter in ASB risk: the type of behaviour, how often it is happening, how long it has been going on, whether anyone involved is vulnerable, signs of escalation, and whether there are elements of hatred or violence.
Each factor is weighted according to a structured risk framework built from frontline practice. The risk level — low, medium, or high — is produced by that framework, not by a black-box model. On your results page you can see exactly which factors were identified and how the risk level was reached.
The more specific your description, the more accurate the result. If the assessment looks wrong, go back and add more detail.
How it has helped people
Real situations, anonymised.
Social housing tenant, North England
A year of intimidating behaviour dismissed as a neighbour dispute. After using ASB Guide to document the pattern, their landlord issued a formal warning within six weeks.
Private renter, Midlands
Did not know whether their situation counted as ASB. The free assessment identified it as medium-risk and gave them a clear framework for their complaint. Their council opened an investigation.
Family, shared ownership property
Prolonged noise affecting children's sleep — months of informal reports, nothing acted on. The assessment and written report gave their housing officer something concrete to work with.
Who's behind this
ASB Guide is built by an ASB officer with nineteen years of frontline experience in social housing in Wales. That means managing cases, supervising housing teams, and developing the risk tools and practice approaches used across the sector.
This is not a general-purpose AI product. It is a practitioner tool — built to reflect what actually works in casework, not what looks good on a product page.
Your privacy
No account required. No name, address, or personal identifiers stored. Keep your notes factual — focus on what happened, when, and how it affected you, not on naming individuals.
Guidance only — not legal advice. This tool is designed to support professional judgement and help you understand risk. It does not replace the statutory duties of housing providers or local authorities, and it is not a substitute for legal advice. If someone is at immediate risk of harm, call 999. For ongoing risk, contact your landlord, housing association, council, or local police.