Tool 3 of 3

Letters & Documents

Generate professionally worded letters and formal documents — the same structured language used by housing professionals, tailored to your situation.

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🏠

Complaint to Landlord / Housing Association

Formal written complaint requesting action on ASB caused by a neighbour.

Letter

🏛️

Complaint to Local Council

Written complaint to the council's ASB or environmental health team.

Letter

📋

Community Trigger Request

Formal request for an ASB case review under the Crime & Policing Act 2014.

Statutory Request

📝

Acceptable Behaviour Contract

Voluntary agreement between a tenant/resident and agency setting out expected conduct.

Contract

🤝

Neighbourhood Agreement

Mutual agreement between neighbours setting shared expectations and commitments.

Agreement

ℹ️ ASB Guide does not store any of this information. It is used only to generate your document and is never saved.

Community Trigger details

What is the Community Trigger?
The Anti-Social Behaviour Case Review (Community Trigger) is a statutory right under the Anti-Social Behaviour, Crime and Policing Act 2014. You can request a case review if you have made 3 or more complaints about the same issue within 6 months — although your local area may set a lower threshold. The threshold is about complaints made, not whether agencies responded. Send your request to your local council or police; they will confirm whether the threshold is met and arrange a multi-agency review involving all relevant agencies.

Number of reports made

Agencies already contacted

Date range of incidents

Complaint / reference numbers (if known)

Have the agencies responded to your previous reports?

Your details

Your name

Your address

Date

Reference / case number (if known)

Your contact details

Phone number and/or email address

Recipient details

Name / organisation

Address / department

Jurisdiction

Where is the property located?

Who is responsible?

Description of the person causing the behaviour e.g. "an individual residing at Flat 4, [address]" or "a person known to me as [first name]"

About the person(s) involved

Name(s)

Address

The behaviour / situation

Describe the anti-social behaviour Include what has happened, when it started, how often, and how it has affected you

Have you reported this before?

Incidents documented?

Impact on your household

Who is affected and how? Specify who is affected and describe the impact in factual terms

Previous correspondence

Date(s) of your previous complaint(s)

What outcome are you requesting?

Requested action What specifically are you asking the recipient to do?

ABC — specific behaviours

List the specific behaviours to prohibit Each behaviour will become a clause in the contract. One per line recommended.

Duration of the contract

Neighbourhood Agreement — parties & commitments

Second party name & address

Shared commitments / rules What both parties agree to. One commitment per line.

Document tone

Tone