Tool 3 of 3

Letters & Reports

Generate professionally worded letters and formal documents — the same structured language used by housing professionals, tailored to your situation.

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🏠

Complaint to Landlord / Housing Association

Formal written complaint requesting action on ASB caused by a neighbour.

Letter

🏛️

Complaint to Local Environmental Health Dept

Written complaint to your council's environmental health team. They deal with: noise, nuisance dogs, fly tipping and waste.

Letter

📋

Community Trigger Request

Formal request for an ASB case review under the Crime & Policing Act 2014.

Statutory Request

📝

Acceptable Behaviour Contract

Voluntary agreement between a tenant/resident and agency setting out expected conduct.

Contract

🤝

Neighbourhood Agreement

Mutual agreement between neighbours setting shared expectations and commitments.

Agreement

ℹ️ ASB Guide does not store any of this information. It is used only to generate your document and is never saved.

Community Trigger details

What is the Community Trigger?
The Anti-Social Behaviour Case Review (Community Trigger) is a statutory right under the Anti-Social Behaviour, Crime and Policing Act 2014. You can request a case review if you have made 3 or more complaints about the same issue within 6 months — although your local area may set a lower threshold. The threshold is about complaints made, not whether agencies responded. Send your request to your local council or police; they will confirm whether the threshold is met and arrange a multi-agency review involving all relevant agencies.

Number of reports made

Agencies already contacted

Date range of incidents

Complaint / reference numbers (if known)

Have the agencies responded to your previous reports?

What is your complaint about?

🔊

Noise

Loud music, machinery, parties, voices

🐕

Nuisance Dogs

Excessive barking, fouling, straying, aggression

🗑️

Fly-tipping & Waste

Illegal dumping, excess waste, commercial waste

Noise details

Tip: a noise diary strengthens your complaint. If you haven't logged your incidents yet, use the ASB Guide Noise Diary before generating this letter — councils respond better to dated, evidenced logs. If you already have one, select "Yes — using ASB Guide Noise Diary" in the Incidents Documented field below.

Type of noise

Loud music / TV Parties / gatherings DIY / power tools Machinery / vehicles Voices / shouting Other

Times of day (tick all that apply)

Early morning (6am–9am) Morning (9am–12pm) Afternoon (12pm–5pm) Evening (5pm–10pm) Late night (10pm–1am) Early hours (1am–6am)

How often does it occur?

When did this start?

Describe the noise and its impact on you Include how it affects your sleep, health, daily life, or ability to work from home

Nuisance dog details

Type of nuisance

Excessive barking Fouling in public areas Straying / running loose Aggressive / threatening Multiple issues

Number of dogs involved

Fouling location (if applicable)

Barking times (tick all that apply)

Early morning (6am–9am) Morning (9am–12pm) Afternoon (12pm–5pm) Evening (5pm–10pm) Late night (10pm–1am) Early hours (1am–6am)

When did this start?

Describe the problem and its impact Include where the dog is kept, owner details if known, and how it has affected you

Fly-tipping / waste details

Type of waste

Household waste / furniture Commercial / trade waste Garden waste Building / construction waste Mixed / unknown

Exact location

Approximate volume

Is this recurring?

One-off Recurring Ongoing / not cleared

Date first noticed

Suspected person or vehicle (if known) Description only — do not include full personal details

Health or safety hazards (if any)

ABC — contract details

What is an Acceptable Behaviour Contract?
An ABC is a written agreement between a person who has been involved in anti-social behaviour and one or more local agencies whose role it is to prevent such behaviour. ABCs are most commonly used for young people but may also be used for adults.

Additional parties to be protected (optional) Names of specific neighbours, residents, or others the contract should protect. Feeds into clause 3. Leave blank for generic wording.

Additional property owners / managers (optional) Housing association, council, or other property owners to be named in clause 4. Leave blank for generic wording.

Other relevant contracts or orders already in force (optional) Any existing injunctions, CBOs, or agreements. Feeds into clause 7. Leave blank for generic wording.

Additional conditions to prohibit (optional) Any behaviours beyond the standard clauses 1–7. Each line becomes a numbered clause (8, 9, 10…).

Duration of the contract

Contract end date (optional)

Regional housing legislation Used in the Breach of Contract section to cite the correct possession grounds.

Your details

Your name

Your address

Date

Reference / case number (if known)

Your contact details

Phone number and/or email address

Recipient details

Name / organisation

Address / department

Jurisdiction

Where is the property located?

Who is responsible?

Description of the person causing the behaviour e.g. "an individual residing at Flat 4, [address]" or "a person known to me as [first name]"

About the person(s) involved

Name(s)

Address

The behaviour / situation

Describe the anti-social behaviour Include what has happened, when it started, how often, and how it has affected you

Have you reported this before?

Incidents documented?

Impact on your household

Who is affected and how? Specify who is affected and describe the impact in factual terms

Previous correspondence

Date(s) of your previous complaint(s)

What outcome are you requesting?

Requested action What specifically are you asking the recipient to do?

Neighbourhood Agreement — party details

Standard clauses pre-populated. The community commitments (sections 3–5) are fixed wording and do not need to be entered. Complete the party details below only.

Agreement reference number

Date of agreement

Review date (auto-calculated — 6 months from above)

Participating residents

Add up to 8 residents. Each entry requires a name and address.

Landlord / local authority

Organisation name

Representative name

Position / role

Facilitating officer

Name

Organisation

Position / role

Document tone

Tone

I am unable to pay at this time

No further information needed. WASBA exists to help everyone.

Generated document

Not legal advice. Review the document before sending. You may edit the downloaded file. If you are in immediate danger, call 999.

This is not your first letter

Your first letter was free. A £1 contribution helps WASBA stay free for people who need it most.